Terms of Service

Effective date: August 24, 2026

These Terms of Service (“Terms”) govern your purchase and use of products and services provided by LuminaryDMA (“LuminaryDMA,” “we,” “us,” or “our”), including our digital products, software, licenses, Discord bots, storefronts, support systems, and related services.

By purchasing, accessing, or using our products or services, you agree to these Terms. If you do not agree, do not purchase or use them.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction. If you are under the applicable age of majority, you may use our products or services only with permission from a parent or legal guardian.

You are responsible for providing accurate purchase and account information.

2. Products and Services

LuminaryDMA may provide:

• Digital products and downloadable materials;
• Windows-based software and tools;
• Software licenses and access keys;
• Discord bots and related integrations;
• Setup, configuration, or support services; and
• Other products or services described on our storefront or official channels.

Product features, requirements, availability, and included support may vary. The applicable product description at the time of purchase forms part of these Terms.

3. Compatibility Requirements

Unless a product listing expressly states otherwise, LuminaryDMA software is designed for supported Windows PCs and is not compatible with consoles, mobile devices, or unsupported operating systems.

Before purchasing, you are responsible for reviewing the product description and verifying that your hardware, operating system, software, accounts, and third-party platforms meet the stated requirements.

Compatibility issues caused by an unsupported device, system configuration, third-party update, or failure to review the listed requirements do not automatically qualify for a refund.

4. Purchases and Payment

You agree to pay all prices and applicable charges displayed when placing your order. Payments may be processed through third-party providers and are also subject to those providers’ terms.

You may not use a payment method without the account holder’s authorization. We may delay or cancel an order when payment cannot be verified or when we reasonably suspect fraud, abuse, or unauthorized activity.

5. Refunds

All sales are final.

Due to the digital nature of LuminaryDMA’s products and services, purchases are non-refundable once completed.

In exceptional circumstances, a refund may be considered on a case-by-case basis. Any refund must receive final authorization from an administrator, and approval is not guaranteed.

Nothing in these Terms limits any refund or consumer right required under applicable law. Our separate Refund Policy provides additional details and is incorporated into these Terms.

6. License and Permitted Use

Unless otherwise stated, purchasing a LuminaryDMA product gives you a limited, personal, non-exclusive, non-transferable, and revocable license to use it for its intended purpose.

A purchase does not transfer ownership of the product, its source code, branding, documentation, or other intellectual property to you.

You may not:

• Resell, redistribute, sublicense, share, or transfer a product or license;
• Share license keys, accounts, downloads, or access credentials;
• Copy or modify a product except where expressly permitted;
• Reverse engineer, decompile, extract, or attempt to obtain source code, except where applicable law expressly permits it;
• Remove copyright, branding, licensing, or ownership notices;
• Bypass authentication, licensing, usage limits, or security measures;
• Use our products to harm others or engage in unlawful activity; or
• Exploit, interfere with, or gain unauthorized access to our systems.

Separate license terms shown with a particular product will control if they conflict with this section.

7. Accounts and Security

You are responsible for activity conducted through your account and for protecting your credentials, license keys, and access information.

You must promptly notify LuminaryDMA if you believe your account, payment information, or product access has been compromised. We are not responsible for losses caused by credentials you shared or failed to secure.

8. Discord Bots and Third-Party Platforms

Some LuminaryDMA products depend on Discord or other third-party services. Your use of those services remains subject to their respective terms and policies.

We do not control third-party platforms and cannot guarantee that they will remain available, compatible, or unchanged. An outage, restriction, policy change, or technical change made by a third party may affect product functionality.

You are responsible for having any third-party accounts and permissions required to use the product.

9. Services, Delivery, and Support

Digital products may be delivered through a storefront, account, download, license key, Discord system, or another method stated at checkout.

Estimated completion or response times are not guaranteed unless we expressly agree to a deadline in writing. Any support included with a purchase is limited to the scope and duration stated in the relevant product description.

We may refuse or restrict support when a user is abusive, threatening, fraudulent, or repeatedly misuses our support systems.

10. Updates and Availability

We may update, modify, suspend, or discontinue a product or feature when reasonably necessary for maintenance, security, legal compliance, third-party compatibility, or product development.

We do not guarantee that every product will receive updates or remain available indefinitely unless expressly stated in writing at the time of purchase.

11. Reviews and Feedback

You may provide honest feedback about your experience. You agree not to submit reviews or claims that are knowingly false, fraudulent, unlawful, impersonating another person, or intended to manipulate a review system.

LuminaryDMA will not restrict access solely because a customer provides an honest negative review. We may take action against fraudulent conduct, harassment, threats, or deliberate misinformation where reasonably supported by evidence.

If you submit suggestions or feedback, you permit us to use them without compensation or obligation to you.

12. Disputes and Chargebacks

If you experience a problem with an order, please contact our official support system first so we have an opportunity to investigate and resolve it.

We may dispute chargebacks or payment reversals that we reasonably believe are fraudulent or inconsistent with the purchase record. We may provide the payment provider with relevant evidence, including these Terms, invoices, access records, communications, and delivery confirmation.

We may suspend access connected to an unpaid, reversed, fraudulent, or unauthorized transaction while the matter is reviewed. Nothing in this section limits your lawful rights to contact your payment provider or exercise protections available under applicable law.

13. Suspension and Termination

We may suspend or terminate access when we reasonably determine that a user has:

• Engaged in fraud or unauthorized payment activity;
• Shared, resold, or improperly distributed a product or license;
• Attempted to bypass licensing or security controls;
• Abused or threatened customers, staff, or service providers;
• Interfered with our systems or other users;
• Used a product for unlawful purposes; or
• Materially violated these Terms.

Where appropriate, we may provide notice or an opportunity to correct the violation. Serious, repeated, fraudulent, or security-related violations may result in immediate termination.

Termination does not entitle a user to a refund except where required by law.

14. Intellectual Property

LuminaryDMA and its licensors retain all rights in our software, products, designs, documentation, branding, content, systems, and other intellectual property.

You may not use the LuminaryDMA name, logos, branding, or materials in a way that suggests sponsorship, affiliation, or endorsement without written permission.

15. Disclaimers

Products and services are provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee that a product will always be uninterrupted, error-free, compatible with every configuration, or free from all security risks. We also do not guarantee particular financial, operational, business, or performance results.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, LuminaryDMA will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your purchase or use of our products or services.

To the fullest extent permitted by law, LuminaryDMA’s total liability relating to a particular product or service will not exceed the amount you paid LuminaryDMA for that product or service.

These limitations do not apply where liability cannot legally be limited or excluded.

17. Privacy

Our collection and use of personal information are governed by the LuminaryDMA Privacy Policy, which is incorporated into these Terms.

18. Changes to These Terms

We may update these Terms to reflect changes to our products, practices, or legal obligations. Updated Terms will be posted with a revised effective date.

Changes will apply prospectively unless otherwise stated or legally permitted. If a material change affects an ongoing paid service, we will provide notice where reasonably practical.

19. Governing Law

These Terms are governed by the laws of [State and country], without regard to conflict-of-law principles.

Any disputes will be handled by the courts located in [County, state, and country], unless applicable law gives you the right to bring a claim elsewhere.

20. General Terms

If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision does not waive our right to enforce it later. You may not transfer your rights under these Terms without our written permission. We may transfer our rights and obligations as part of a merger, acquisition, reorganization, or sale of the business.

These Terms, the applicable product description, the Refund Policy, and the Privacy Policy form the entire agreement concerning your purchase and use of our products and services.